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ID:
016761
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| Publication |
New Delhi, Tata McGraw Hill Education Private Limited, 2012.
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| Description |
xviii, 235pWhite Spine
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| Summary/Abstract |
Explains what makes the Apple retail experience so successful. This title details the principles and practices behind this total commitment to the customer and explains how your brand can achieve outstanding results by delivering this same high standard of service.
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| Contents |
Introduction: enriching lives
Inspiring your internal customer
Dream bigger
Hire for smiles
Cultivate fearless employees
Build trust
Foster a feedback loop
Develop multitaskers
Empower your team
Serving your external customer
Follow Apple's 5 steps of service
Reset your customer's internal clock
Sell the benefit
Unleash your customer's inner genius
Create wow moments
Rehearse the script
Deliver a consistent experience
Setting the stage
Eliminate the clutter
Pay attention to design details
Design multisensory moments
Conclusion: the soul of Apple
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| Standard Number |
9781259027680 Pb.
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| Accession# | Call# | Current Location | Status | Policy | Location |
| I00900 | 658.812/GAL | Main | On Shelf | General | |
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| 2 |
ID:
016971
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| Publication |
New York, Simon and Schuster, 2003.
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| Description |
vii, 247pWhite Spine
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| Summary/Abstract |
All it takes to make creativity a part of your life is the willingness to make it a habit. It is the product of preparation and effort, and is within reach of everyone. Whether you are a painter, musician, businessperson, or simply an individual yearning to put your creativity to use, The Creative Habit provides you with thirty-two practical exercises based on the lessons Twyla Tharp has learned in her remarkable thirty-five-year career. Tharp leads you through the painful first steps of scratching for ideas, finding the spine of your work, and getting out of ruts and into productive grooves. The wide-open realm of possibilities can be energizing, and Twyla Tharp explains how to take a deep breath and begin...
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| Standard Number |
0743235266 Hb.
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| Accession# | Call# | Current Location | Status | Policy | Location |
| 016376 | 153.35/THA | Main | On Shelf | General | |
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| 3 |
ID:
022243
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| Publication |
Gurgaon, Penguin Group, 2017.
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| Description |
212pBlack Spine
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| Summary/Abstract |
Uses the practical and innovative approac to distil for the masses Chanakya's age-old wisdom on how to think.
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| Standard Number |
9780143427537 Pb.
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| Accession# | Call# | Current Location | Status | Policy | Location |
| I02009 | 158.1/PIL | Main | On Shelf | General | |
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| 4 |
ID:
014631
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| Publication |
London, Penguin Books, 1990.
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| Description |
260pRed Spine
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| Summary/Abstract |
A book that teaches you to stimulate the mind in new and exciting ways and freeing up your imagination.
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| Standard Number |
9780141033082 Pb.
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| Accession# | Call# | Current Location | Status | Policy | Location |
| 014342 | 153.35/DeB | Main | On Shelf | Teacher Resources | Teacher Resource |
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| 5 |
ID:
015907
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| Edition |
1990
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New York, Harper Perennial, 1973.
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| Description |
300pCream Spine
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| Summary/Abstract |
The first practical explanation of how creativity works, this results-oriented bestseller trains listeners to move beyond a "vertical" mode of thought to tap the potential of lateral thinking.
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| Contents |
Preface
Introduction
Use of this book
The way the mind works
Difference between lateral and vertical thinking
Attitudes towards lateral thinking
Basic nature of lateral thinking
The use of lateral thinking
Techniques
The generation of alternatives
Challenging assumptions
Innovation
Suspended judgement
Design
Dominant ideas and crucial factors
Fractionation
The reversal method
Brainstorming
Analogies
Choice of entry point and attention area
Random stimulation
Concepts/divisions/polarization
The new word po
Blocked by openness
Description/problem solving/design
Summary
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| Standard Number |
9780060903251 Pb.
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| Accession# | Call# | Current Location | Status | Policy | Location |
| 015583 | 153.35/DeB | Main | On Shelf | Teacher Resources | Teacher Resource |
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| 6 |
ID:
023942
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New York, Random House, 2005.
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| Description |
48pPurple Spine
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| Series |
Step into Reading (3)
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| Summary/Abstract |
Miss Grubb, a new teacher uses some creative ways to teach math, art and much more to her pupils.
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| Standard Number |
037582894X Pb.
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| Accession# | Call# | Current Location | Status | Policy | Location |
| 021962 | FIC/HAR | Main | On Shelf | General | |
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| 7 |
ID:
017019
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London, Penguin Books, 2000.
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| Description |
xiii, 178pGreen Spine
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| Summary/Abstract |
Guide to making fuller use of everyone's intelligence, experience and information.
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| Standard Number |
9780141033051 Pb.
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| Accession# | Call# | Current Location | Status | Policy | Location |
| I01006 | 153.42/DE | Main | On Shelf | General | |
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| 8 |
ID:
017331
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London, Marshall Cavendish, 2012.
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| Description |
ix, 275pOrange and Yellow Spine
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Uses the two sides of the human brain as a metaphor for understanding how the information age came about throughout the course of the past generation, counseling readers on how to survive and find a place in the information society.
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| Standard Number |
1905736541 Pb.
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Circulation
| Accession# | Call# | Current Location | Status | Policy | Location |
| I01103 | 158/PIN | Main | Missing | General | |
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