| Publication |
New York, Penguin, 2005.
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| Description |
xii, 244pRed spine
|
| Summary/Abstract |
This book offers stratightforward, powerful advice for dealing with emotions in even your toughest transactions, whether with a difficult colleague or your angry spouse.It outlines five "core" concerns that lie at the heart of the most emotional challenges. The advice builds on previous work of the Harvard Negotiation Project.
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| Standard Number |
9780143037781 Pb.
|